In October 2020, Wild Geese Group (WGG) was contracted by Vale Minerals Malaysia (VMM) to supply a team of emergency response personnel at their iron ore blending facility in Seri Manjung, Perak. The contract was originally scheduled to run for 36-months, but in fact went on for 51-months. The contract involved WGG supplying VMMs emergency first responders on a 24/7/365 basis. The scope of work that was included within the contract was not well defined and over the 51-month period WGG took on more and more responsibilities and enacted a considerable number of value-added services to the scope. Under the guidance of WGGs Chairman, the IT department were constantly working new electronic reporting systems. WGGs Trident system managed all of the reporting and recording systems. WGGs Operations Level of Competency (OLOC) system was put to use at VMM and Trident was used to store and maintain all staff records, accreditations, attestations etc.